The course examines decision making, one of the most prolific and consequential activities undertaken by managers, to improve students skills in exercising choice. It begins by exploring the psychology of judgment. The hidden brain, or subconscious biases and heuristics hard-wired into human cognitive processes, are examined along with pressures arising from group and broader social forces. Through hands-on exercises and case analyses, students will learn how and why decision making often goes awry, and strategies for avoiding prevalent traps. The course will also examine choice architecture. Students will learn and apply management tools and techniques that facilitate effective design of decision processes. The course is particularly apt for those seeking to enhance their decision skills and arrive at better outcomes, both personal and organizational.
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