BZAN8804 · Business Analytics

Quality Management

Carroll School of Management

Numerical ratings

3.9 / 5Course rating

From 2 rating records
Across 1 instructor

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Who teaches this? 1

Both ratings are out of 5, for each instructor’s sections of BZAN8804.

Joy Field

Associate Professor, Business Analytics · CSOM

2 evaluations for this course

Instructor: 4.2
Course: 3.9

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1 of 1 instructors

Joy Field

Associate Professor, Business Analytics · CSOM

2 evaluations for this course

Instructor: 4.2
Course: 3.9

About this course

This course focuses on quality management as a critical operations management capability. Students will explore a variety of quality programs and tools with an emphasis on the Six Sigma approach to quality analysis and process improvement in both services and goods producing operations. During the course students will have an opportunity to pursue Six Sigma Green Belt certification. STEM-Designated

All evaluation ratings

Averages use numerical 1–5 ratings, including the ratings submitted with new anonymous reviews.

OrganizationHow well the course was organized: 4.57 / 5
ChallengeHow intellectually challenging students found it: 4.37 / 5
AttendanceHow necessary attendance was: 4.30 / 5
AssignmentsHow helpful assignments were: 4.29 / 5

Weekly effort: ~5 hours

Estimated from the original workload response buckets. Individual sections may differ.

Evaluation history Browse all evaluations

Evaluation history 2 terms

All available terms for BZAN8804. Numerical averages use the five-point scale.
Term	Evaluations	Course rating	Instructor rating
Spring 2025	1	3.9	4.3
Spring 2024	1	3.8	4.1