Emotional and Social Intelligence Deep Dive

Emotions are woven into every interaction and influence how people react to challenges and opportunities. Research finds that emotionally intelligent leaders are essential for organizational success. The World Economic Forum 2020 Future of Jobs report suggested the emotional intelligence (EI) will be among the top in-demand leadership skills in the U.S. by 2025. Among the benefits of EI leadership are improved job satisfaction among subordinates; increased performance and productivity; and less conflict in the workplace.Leaders proficient in the EI competencies develop a positive work culture in organizations, thereby increasing efficiency and productivity. Further, emotional and social intelligence spur innovation and creativity in organizations and among team members. Emotionally intelligent leaders are known to make right decisions in difficult times; they develop strong bonds among team members; and are better able to collaborate to resolve conflict. This course equips leaders with a deep understanding of the competencies of emotional and social intelligence to enable them to achieve leadership excellence.This course can be considered a practicum. Students will be coached in the practical application of the EI/SI concepts they learn in the course.

Averages use numerical 1–5 ratings, including the ratings submitted with new anonymous reviews.

OrganizationHow well the course was organized

4.73 / 5

ChallengeHow intellectually challenging students found it

4.73 / 5

AttendanceHow necessary attendance was

3.78 / 5

AssignmentsHow helpful assignments were

4.55 / 5